What Our Customers Are Saying
Questions? We've Got Answers.
How do I track my order?
How do I track my order?
Once your package has been shipped, you will receive an email with a tracking code that you can enter into the "Track Your Order" page to check the current status of your delivery.
What is a Morse Code Necklace?
What is a Morse Code Necklace?
A Morse Code Necklace turns a name, date, initials, or short message into a hidden bead pattern that only you understand.
Can I gift this necklace to someone?
Can I gift this necklace to someone?
Yes. It makes a thoughtful personal gift because the message is chosen by you and carries a special meaning.
How long does delivery take?
How long does delivery take?
Because each necklace is custom made, delivery takes a little longer than ready-made jewelry. Orders are usually processed within 1 to 3 business days, and delivery usually takes 10 to 15 business days after processing.
Do you offer returns?
Do you offer returns?
We offer 14-day returns on approved eligible orders. For personalized jewelry, our team will assess the case first. Please contact support@shibuishop.com for help.



